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Free collection in Liguria. The service appears at checkout for delivery addresses in municipalities in Liguria. Choose from the centres available for your order.
How to order online and collect at an Optical Centre
Choose your centre
Add your products to the basket and enter your delivery address. When the collection option appears, select your preferred Optical Centre and complete your payment online.
Wait for confirmation
You will receive an email when your order is ready at your chosen centre. Wait for this email before visiting the Optical Centre: your order confirmation is not a collection confirmation.
Collect your purchases
Visit your chosen centre during opening hours. If you have purchased glasses, our technicians can adjust the frame to fit you.
Online convenience, personal support from your optician
Take your time choosing online, then collect with help from people who work with glasses every day. How a frame rests on your nose and how its temples fit affect comfort: collection is an opportunity to check these together.
If your glasses do not fit comfortably, ask our technicians to check the adjustment. For exchanges or returns, contact customer service first. Before returning an item to a centre, wait for written confirmation of the centre and procedure. Read our returns and warranty terms and ask for assistance with your purchase.
Click & Collect questions
Is collection at an Optical Centre free?
Yes, Click & Collect is free. Collection does not change the price of the products purchased.
When can I collect my order?
When you receive the email confirming that it is ready at your chosen centre. Check the lead times shown on the product pages too: do not visit the Optical Centre based solely on your order confirmation.
Why can’t I see the collection option?
The service is available for delivery addresses in municipalities in Liguria. Check the address entered and the options offered at checkout. If you need help before paying, contact customer service.
Can I choose any centre?
Choose from the Optical Centres available for your order at checkout. You can check Isolani centre addresses and opening hours.
Will my glasses be adjusted when I collect them?
Yes. Our specialist technicians provide personalised frame fitting for the glasses you have purchased.
Which glasses would you like to explore?
Browse optical frames, sunglasses or discover how to choose frames and prescription lenses online.
For information about protection for your purchases, see our online purchase warranty.